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Mental health clinics: Route cancellations to regional coordinators

Clinic coordinators miss cancellation notices in crowded inboxes, leaving slots empty and clients waiting. It routes each cancellation to the correct regional coordinator so slots get refilled and rescheduling starts.

Mental health clinics: Route cancellations to regional coordinators

Overview

Missed cancellations leave appointment slots empty and clients waiting — a real access risk for mental health clinics. This workflow routes every cancellation to the right regional coordinator and creates a rescheduling task, driving faster handoffs and dramatically reducing missed follow-ups.

Notable Features

  • Route cancellations to regional coordinator
  • Include full appointment and client details
  • Create reschedule tasks for coordinators

Mental health clinics: Route cancellations to regional coordinators