Media PMs stop billing after cancellations and halt provisioning

Project managers miss cancellation emails in busy inboxes, causing subscribers to stay active and get billed. The workflow sends cancellations to your ERP so billing and provisioning are stopped.

Overview

Project management teams in media production risk billing errors and wasted provisioning when cancellations slip through. This workflow ensures every cancellation is recorded in the ERP and notifies operations and billing so provisioning halts and charges stop. Expect cleaner reconciliation and fewer billing disputes.

Notable Features

Push cancellation records to ERP
Mark subscriber accounts as inactive
Notify operations and billing teams