Mechanical founders: never miss warranty ticket due dates

Founders and support agents miss warranty tickets in task queues, causing overdue repairs and unhappy customers. Send owners email alerts with due date and task link so tickets get attention.

Overview

Warranty tickets that slip through task lists cause costly downtime and upset customers. This workflow routes every new warranty ticket to the assigned owner with due date and a direct link, eliminating missed follow-ups and ensuring issues get attention quickly.

Notable Features

Notify owners with due dates
Include direct task links
Create follow-up reminders for owners