Marketing ops: Send SMS confirmations for quote requests

Support agents handling quote requests miss confirmations, leaving prospects unsure and address details absent. Instant SMS confirm receipt and request addresses, so support begins follow-up quickly.

Overview

Support agents lose momentum when quote inquiries go unanswered and addresses are missing. This workflow sends instant SMS confirmations that request address details and logs every request, ensuring follow-up starts faster and missed replies are eliminated. Marketing ops can deploy it quickly to protect lead responsiveness and cut manual triage.

Notable Features

Send instant SMS receipt messages
Prompt prospects to submit address
Log requests into a central record