Marketing ops: keep lead sheet updated on reactions

Marketing ops managers miss lead acknowledgments when chat reactions don't sync to the lead sheet, letting follow-ups slip. Automated timestamps populate the lead row so reps prioritize outreach.

Overview

Leads slip when chat reactions never make it into the lead sheet, creating blind spots that delay outreach and weaken pipeline momentum. This workflow turns every reaction into a visible timestamp on the lead row so reps see recent engagement, prioritize outreach, and eliminate missed follow-ups.

Notable Features

Log reaction timestamps to lead rows
Notify account owner on reaction
Mark lead as acknowledged