Marketing ops: ensure appointment SMS confirmations reach customers
Marketing ops: ensure appointment SMS confirmations reach customers
Marketing ops lose bookings when customers miss appointment texts, causing no-shows and schedule gaps. Instant confirmation texts with advisor, date, time and reschedule links ensure attendance.
Overview
Missed appointment texts cost bookings and frustrate customers. This workflow guarantees every booking with a phone number receives advisor, date/time and reschedule links via SMS, eliminating confusion so support sees fewer no-shows and faster confirmations.
Notable Features
- Send SMS only when phone exists
- Include advisor, date, time and links
- Log confirmations to your CRM