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Marketing ops: deliver doctor welcome SMS to new patients

Marketing ops miss doctor-specific outreach when package tags are applied manually, leaving patients uninformed before visits. This sends doctor welcome SMS on tag to ensure timely appointment info.

Marketing ops: deliver doctor welcome SMS to new patients

Overview

Marketing ops risk losing pre-appointment engagement when doctor messages aren't delivered after tagging. This workflow routes package-tag events to the correct doctor message and sends a welcome SMS, eliminating missed outreach and improving pre-visit communication.

Notable Features

  • Send doctor-specific SMS on tag
  • Route patients by assigned doctor
  • Log SMS activity to CRM

Marketing ops: deliver doctor welcome SMS to new patients