Marketing ops: deliver diplomas to program graduates promptly

Marketing ops miss diploma emails from new sheet rows, causing alumni frustration and lower course ratings. It emails each graduate their correct certificate so admins stop manual sending.

Overview

Marketing ops risk alumni dissatisfaction and lower course ratings when diploma emails are missed. This workflow guarantees each graduate receives the correct certificate by email, removing manual attachment work and preventing missed deliveries. Teams report fewer missed certificates and reduced manual workloads.

Notable Features

Attach PDF diplomas to emails
Match graduates to certificate files
Notify admins on missing files