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Marketing ops: Catch appointment cancellations before bookings are lost

Marketing ops: Catch appointment cancellations before bookings are lost

Marketing ops coordinators miss appointment cancellations in booking tools, leaving slots unfilled. Instant alerts notify the appointments team so staff can offer rescheduling and recover bookings.

Marketing ops: Catch appointment cancellations before bookings are lost

Overview

Marketing ops coordinators lose bookings when cancellations go unnoticed. This workflow pushes every cancellation to the appointments team and creates follow-up tasks, so staff can offer rescheduling and recover opportunities. Customers report faster responses and fewer missed bookings.

Notable Features

  • Notify appointments team instantly
  • Create follow-up task for reps
  • Log cancellations to dashboard

Marketing ops: Catch appointment cancellations before bookings are lost