Mark unsubscribed contacts in CRM from mailing list
Mark unsubscribed contacts in CRM from mailing list
Your mailing list opt-outs aren't reflected in CRM records, so reps can unintentionally contact opted-out prospects. Keep lead and user contact status aligned so outreach stops within minutes.
Overview
When a prospect unsubscribes from marketing, that change needs to appear where reps work. This flow flips the unsubscribe flag on both lead and user records so outreach stops within minutes and compliance exposure drops.