Skip to content
Templates
Mark unsubscribed contacts as opted out in CRM

Mark unsubscribed contacts as opted out in CRM

Unsubscribes and bounces leave your patient contact records stale, risking unwanted outreach. This flags and opts out the CRM contact so your communication team stops outreach within minutes.

Mark unsubscribed contacts as opted out in CRM

Workflow preview:

Zap details:

Overview

When delivery failures or unsubscribe signals come in, you need those preferences reflected in your CRM immediately so teams stop outreach. This flow captures those events, updates contact opt-out status, and adds addresses to your exclusion list so communicators cease outreach within minutes.

Mark unsubscribed contacts as opted out in CRM