Mark unsubscribed contacts as cell opt-out in CRM
Mark unsubscribed contacts as cell opt-out in CRM
Your unsubscribe list and CRM can fall out of sync, letting teams text or call opted-out numbers and creating compliance risk. It marks cell opt-outs so reps stop outreach within minutes.
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Overview
When subscribers opt out, your CRM must reflect that consent change immediately — otherwise reps may accidentally text or call them. This flow updates opt-out flags so outreach honors consent and stops within minutes, reducing compliance exposure.