Mark terminated technicians as former on technician roster

You get weekly termination CSVs by email, leaving former technicians on rosters and causing misassigned shifts. Update roster entries automatically so coordinators have accurate assignments same day.

Overview

Manual roster cleanup and missed terminations create scheduling errors and wasted training seats. This workflow ingests weekly termination emails, parses attached CSVs, and marks roster entries as former so coordinators see accurate assignments the same day.