Mark suspected duplicate request and add reviewer message
Mark suspected duplicate request and add reviewer message
Your incoming request items can contain duplicates that make reviewers rework submissions and stall triage. You get a duplicate flag and reviewer note, so triage speeds up and issues resolve same day.
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Overview
Stop duplicated requests from wasting coordinator time by automatically flagging suspected duplicates and posting a clear reviewer note on the record. That change speeds triage and helps most issues reach resolution the same day.