Mark SMS contact as redeemer from chatbot event
Mark SMS contact as redeemer from chatbot event
Your SMS contacts miss redeemer status when chatbot redemptions go unrecorded, causing mistargeted campaigns. This applies a redeemer flag so marketing ops can target correctly within minutes.
Overview
When chatbot redemptions don't update your SMS list, campaigns keep sending irrelevant messages and reporting is noisy. Capture those events into contact updates so marketing ops and campaign managers get accurate flags and can target correctly within minutes.