Mark satisfied customers for review outreach and follow-up
Mark satisfied customers for review outreach and follow-up
Your CSAT survey wins aren't tracked, so review requests are missed and advocacy is lost. Satisfied customers are flagged for review outreach, ensuring requests go out within one business day.
Workflow preview:
Zap details:
Overview
Untracked high-CSAT responses leave advocacy on the table and slow your review pipeline. This flow flags satisfied customers automatically so campaign managers and CX coordinators can request reviews and capture feedback within one business day.