Mark refunded transactions and update client records immediately
Mark refunded transactions and update client records immediately
You get refund webhooks that don't update client records, leaving billing and program trackers out of sync. The flow updates records and logs refunds so billing staff see accurate status same day.
Overview
Refund events that don't update client records create reconciliation drag for billing staff and slow client communications. This flow writes each refund into your client database, logs an auditable row, and pings your ops channel so finance and program coordinators see correct status same day.