Mark lead as responded after outbound SMS from SDR outreach
Mark lead as responded after outbound SMS from SDR outreach
Your leads can show a configured pending status after SDRs send SMS, causing duplicate outreach and missed context. It keeps lead status accurate so reps see response state before follow-up, same day.
Overview
Stale lead statuses cause SDRs to re-contact the same prospects and waste outreach bandwidth. This workflow flips a lead out of the pending message state as soon as an outbound SMS is sent, so reps see correct response context and avoid duplicate outreach within minutes.