Mark cancelled bookings on event records and log reason
Mark cancelled bookings on event records and log reason
Your cancelled bookings arrive by webhook without updated event status, leaving schedulers without rescheduling context. Update records and record reasons so teams can act same day.
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Overview
Cancellation payloads often leave event records stale and block timely rescheduling—impacting learner experience and operational planning. This flow marks events cancelled and captures reasons automatically so schedulers and student support can reschedule or notify learners the same day.