Mark cancelled bookings and block outreach before start
Mark cancelled bookings and block outreach before start
Cancelled bookings stay on outreach lists and prompt coordinators to contact guests who won't attend. Flag cancellations automatically so coordinators avoid outreach and keep lists accurate before departure.
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Overview
If cancelled bookings remain on outreach lists your coordinators keep wasting time contacting guests who won't attend. This flow flags cancellations and blocks outreach immediately, then clears those blocks after the event window so daily contact lists stay accurate before departures.