Map incoming carrier codes and update return records
Map incoming carrier codes and update return records
Return carrier updates often arrive without a matching record, stalling your returns queue and delaying triage. It updates return records so coordinators can act within minutes.
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Overview
Carrier webhooks often arrive as terse codes that leave returns coordinators guessing; this flow turns those codes into readable statuses and writes them to your return records. The result: coordinators see shipment state within minutes and can triage returns faster.