Log shared mailbox lag into a reporting sheet
Log shared mailbox lag into a reporting sheet
Your case correspondence timestamps on the project board get missed, delaying time-sensitive filings and client updates. The workflow logs lag to a central sheet so managers can act same day.
Overview
If case correspondence timing is scattered across boards, attorneys and project managers can't reliably prioritize responses. This workflow centralizes lag measurements into a single report and writes elapsed hours back to the board so teams can act the same day and avoid missed deadlines.