Log shared mailbox lag into a reporting sheet
Log shared mailbox lag into a reporting sheet
Your case correspondence timestamps on the project board get missed, delaying time-sensitive filings and client updates. The workflow logs lag to a central sheet so managers can act same day.
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Overview
If case correspondence timing is scattered across boards, attorneys and project managers can't reliably prioritize responses. This workflow centralizes lag measurements into a single report and writes elapsed hours back to the board so teams can act the same day and avoid missed deadlines.