Log sent customer emails to your operations tracker
Log sent customer emails to your operations tracker
Your sent customer emails go unlogged, leaving production and support without proof or shipment context. Outbound emails are logged to the order activity so teams can verify messages same day.
Workflow preview:
Zap details:
Overview
Outbound customer emails often provide the only proof of approvals and shipment instructions, and when they're not logged production and support lose context. This workflow captures every sent message into your order activity tracker so coordinators can verify communications and resolve questions same day.