Log outgoing customer messages automatically to lead profiles

Your outbound messaging isn't recorded, leaving reps without conversation context and slowing follow-up. Messages are logged to lead profiles for fast, same-day follow-up.

Overview

When outbound messages aren't recorded, reps lose vital context and follow-up slows. This flow captures every outgoing customer message and logs it directly on the lead profile so reps can act with full context and follow up same day.