Log outbound call and recording to CRM lead

Outbound calls arrive without CRM logs, leaving reps missing recordings and duration for follow-up. Reps get full call context and recordings attached to the right lead within minutes.

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Overview

Missing call logs slow down reps and obscure critical recording context; logging every outbound call and attaching recordings to the right lead restores that context. Once live, managers and reps see call durations and recordings in minutes, enabling faster follow-up and cleaner handoffs.