Log incoming call events to contact activity feed

You receive call webhooks with no CRM note, so reps lack call context and miss timely follow-up. Capture call details into the contact timeline so reps have context available within minutes.

Overview

Missed or unlogged calls leave reps without context and slow pipeline motion; this flow captures each inbound call webhook and attaches a call note to the contact timeline. That gives agents and managers the immediate call context they need to act within minutes and avoid missed follow-ups.