Log inbound messages to lead activity in CRM

You get inbound messages with no linked CRM activity, leaving reps without context and delaying follow-up. The workflow creates timestamped lead activity so reps can act the same day.

Overview

Inbound messages frequently arrive outside your CRM and strip context from the sales process, slowing outreach and hurting conversion. This flow captures each inbound message and logs it as a timestamped activity on the matching lead, giving reps clear context and enabling same-day follow-up.