Log flagged reactions as incident records for risk analysts
Log flagged reactions as incident records for risk analysts
Risk analysts miss flagged reactions in ops channels, leaving free-credit abuse cases unrecorded. It logs to a central spreadsheet and notifies analysts so incidents are ready for investigation.
Overview
Missed flagged channel reactions let free-credit abuse slip through and delay investigations. This workflow turns those reactions into structured incident rows and alerts risk analysts, eliminating overlooked cases and enabling faster triage.
Notable Features
- Log flagged reactions to spreadsheet
- Notify risk analysts on incidents
- Parse message details into columns