Log declined card payments to a central sheet
Log declined card payments to a central sheet
When card charges fail, your donation and subscription records lack follow-up context and supporters go uncontacted. Log each decline to a central sheet so billing staff can follow up same day.
Workflow preview:
Zap details:
Overview
Failed card charges can leave donation and subscription workflows broken and supporters unattended. This flow captures each decline and creates a single, reviewable row so billing staff and program coordinators can follow up same day and keep records reconciled.