Log completed shifts from channel messages to sheet
Log completed shifts from channel messages to sheet
You can't reconcile support agent start/end messages buried in a busy channel, so shift hours go untracked and payroll prep stalls. The workflow provides accurate logs for ops and payroll the same day.
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Overview
When shift end messages are buried in a busy support channel, your ops team can't reconcile hours reliably. This flow captures start/end messages and writes validated shift rows to a central sheet, so payroll and workforce planning have accurate logs the same day.