Log cancelled trials to sheet and alert team
Log cancelled trials to sheet and alert team
You get webhook notices when trials or memberships are cancelled but lack a central log. The workflow logs each cancellation and alerts your marketing team so you can follow up same day.
Workflow preview:
Zap details:
Overview
When trial cancellations arrive without a clear record, your team misses easy recovery opportunities and churn analysis. This flow captures each cancellation into a searchable sheet and pings your marketing/program coordinators within minutes so they can prioritize outreach same day.