Loan ops: Prevent missed handoffs when docs in review
Loan ops: Prevent missed handoffs when docs in review
Sales ops miss closing-docs status changes, causing stalled handoffs and compliance risk before close. Instant alerts post to the deal thread, so AEs and processors coordinate before close.
Overview
Missed closing-docs updates create compliance exposure and stalled closings for loan operations. This workflow posts instant deal-thread alerts so loan ops, AEs, and processors act before close, eliminating missed handoffs and strengthening audit trails.
Notable Features
- Post alerts to deal thread
- Add deal link and close date
- Mention assigned AE and processor