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Loan ops: Prevent missed handoffs when docs in review

Sales ops miss closing-docs status changes, causing stalled handoffs and compliance risk before close. Instant alerts post to the deal thread, so AEs and processors coordinate before close.

Loan ops: Prevent missed handoffs when docs in review

Overview

Missed closing-docs updates create compliance exposure and stalled closings for loan operations. This workflow posts instant deal-thread alerts so loan ops, AEs, and processors act before close, eliminating missed handoffs and strengthening audit trails.

Notable Features

  • Post alerts to deal thread
  • Add deal link and close date
  • Mention assigned AE and processor

Loan ops: Prevent missed handoffs when docs in review