Legal assistants keep accurate email and voicemail counts
Legal assistants keep accurate email and voicemail counts
Legal assistants handling client messages miss emails and voicemails, causing inaccurate volume logs and delayed case actions. Update a shared counter on new messages so project managers prioritize work.
Overview
Untracked client messages create inaccurate volume logs and risk delayed case actions for legal teams. This workflow keeps a centralized email and voicemail counter updated so project managers prioritize responses with accurate workload visibility, and customers report fewer missed follow-ups.
Notable Features
- Increment central email and voicemail counter
- Filter duplicates and auto replies
- Notify project managers on volume spikes