Law firm owners: route incoming cases to the right workflow

Criminal defense attorneys at small firms face misrouted intake webhooks, causing missed handoffs and delayed case processing that risk client outcomes. It routes by assignee so follow-ups never slip.

Overview

Small law firm owners risk client outcomes when intake gets misrouted and handoffs are missed. This workflow guarantees each case follows the right process based on assignment, eliminating manual triage and preventing missed follow-ups. Users report faster follow-ups and more predictable intake handling once routing is in place.

Notable Features

Route cases by assigned attorney
Delay until assignment confirmed
Notify assignee of new case