Keep work order lead sources accurate for ops coordinators
Keep work order lead sources accurate for ops coordinators
Ops coordinators find 'Same as Main File' records leave work orders with incorrect lead sources, causing attribution and reporting delays. The flow copies the main-file source so reporting is accurate.
Overview
Ops coordinators risk incorrect sourcing when 'Same as Main File' flags aren't propagated, undermining fulfillment and reporting. This workflow ensures the main-file lead source overwrites ambiguous entries so work orders carry accurate sourcing, eliminating attribution errors and enabling reliable ops and account reporting.
Notable Features
- Update work order lead source
- Detect 'Same as Main File' entries
- Notify ops and account teams