Keep VP of engineering NPS visible in CRM

VP of engineering at construction firms misses NPS replies hidden in surveys, risking rework. This logs each NPS into your CRM and alerts ops so account managers follow up quickly.

Overview

Scattered NPS feedback lets project issues fester, risking rework and client dissatisfaction. This workflow ensures every NPS response becomes a CRM record and triggers ops alerts, eliminating missed follow-ups and protecting project outcomes. Teams report faster follow-up and zero missed responses.

Notable Features

Log NPS responses to CRM
Update account NPS totals
Alert ops and account managers