Keep trial members informed before renewal for IT teams

Marketing coordinators miss renewal windows, leading to surprise charges and customer complaints that hurt retention. IT-owned reminders ensure members decide before billing.

Overview

Marketing coordinators face customer complaints when renewals go unnoticed, risking retention. Let IT deploy configurable reminder workflows so members get notice before billing and marketing/support can act proactively to prevent surprise charges.

Notable Features

Send scheduled renewal reminders
Segment trial members by end date
Alert marketing and support proactively