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Keep tag live dates aligned for support ops

Customer support ops miss Clarivoy start date updates, causing go-live schedules to drift and missed handoffs. This updates Tag Live Date for MTSA Starter/Basic so go-lives stay accurate.

Keep tag live dates aligned for support ops

Overview

Missed Clarivoy date changes create drift in support go-live schedules and duplicate work for ops. This workflow keeps project Tag Live Date aligned for MTSA Starter and Basic subscriptions, eliminating scheduling mismatches and enabling reliable go-live handoffs. Teams report faster handoffs and fewer reconciliation tasks.

Notable Features

  • Update project Tag Live Date
  • Filter for MTSA Starter and Basic
  • Prevent duplicate go-live handoffs

Keep tag live dates aligned for support ops