Keep support user data clean for operations coordinators

Ops coordinators see new users with system bots and messy names cluttering the support roster. So support agents receive clean, usable records before they act.

Overview

Support rosters swell with bot accounts and inconsistent name formats, forcing operations into manual data hygiene and slowing agent response. This workflow standardizes names, removes invalid system accounts, and captures email-domain fields so agents start with clean, actionable records and manual cleanup is eliminated.

Notable Features

Normalize user names consistently
Remove invalid system accounts
Populate email domain fields