Keep support tickets current for marketing ops coordinators

Marketing ops coordinators miss post-meeting ticket updates, causing follow-ups to slip and campaigns to stall. Advance ticket stages when calendar events end so agents follow up and cases don't age.

Overview

Marketing ops risk campaign momentum when post-meeting tickets linger. This workflow pushes support tickets into the right pipeline stage the moment calendar events end, ensuring agents follow up and preventing cases from aging. Expect clearer handoffs, fewer missed follow-ups, and noticeably faster responses.

Notable Features

Advance ticket stage after meetings
Locate ticket by calendar event id
Notify support agents for follow-up