Keep support ops updated on new enrollments and contacts

Support ops lose messages and create scheduling errors from manual enrollments. Parent, student, and enrollment details flow into the central system so support ops keep schedules and messages accurate.

Overview

Missed messages and scheduling errors from manual enrollments create extra work for support ops and frustrate families. This workflow keeps parent and student records aligned with the central enrollment system, eliminating duplicate entries and surfacing accurate schedules for support ops. Teams report faster response times and fewer missed follow-ups.

Notable Features

Push enrollment records to central system
Create or update parent contact records
Notify support ops on changes