Keep support ops student records updated when payments post
Keep support ops student records updated when payments post
Customer support ops miss paid flags in payment sheets, causing enrollment tasks to stall. Update student records when status changes so ops start admin steps without manual checks.
Overview
When payment marks don't reach student records, enrollment admin stalls and students wait. This workflow keeps payment status aligned with student records so support ops can trigger downstream enrollment steps without manual checks, producing audit-ready records and smoother handoffs between finance and ops.
Notable Features
- Update student records on payment
- Notify support ops of changes
- Flag missing records for review