Keep support ops ownership clear for incoming leads

Support ops lose ownership when incoming lead webhooks aren't routed, causing unassigned prospects and SLA risk. Route leads to each advisor's intake endpoint so reps gain ownership and start follow-up quickly.

Overview

Unrouted lead webhooks create unassigned prospects and SLA exposure for customer support ops. This workflow delivers each incoming lead to the assigned advisor intake endpoint and alerts the right rep, eliminating ownership gaps so teams report faster response times and fewer missed follow-ups.

Notable Features

Route webhooks to advisor endpoints
Assign ownership on lead receipt
Notify reps for immediate follow-up