Keep support ops on top of shipment exceptions

Support agents miss shipment-exception emails buried in inboxes, causing delayed triage. Now every exception lands in the central tracking sheet so support starts triage quickly.

Overview

Missed shipment exceptions create escalations and frustrated customers for support ops. This workflow captures every exception email into a single tracking sheet and notifies agents for immediate triage, so response times drop dramatically and fewer cases age unnoticed.

Notable Features

Capture exception emails into spreadsheet
Add parsed details to rows
Notify support channels for triage