Keep support ops on top of booking notifications

Customer support ops miss 'Open Range' booking emails, causing late acknowledgments and customer escalations. Forward matching emails to the support inbox so agents triage bookings quickly.

Overview

Missed booking notifications lead to late acknowledgments and escalations that strain support ops. Routing every 'Open Range' booking email into the support inbox ensures agents see and triage those bookings faster, preventing manual review bottlenecks and missed follow-ups.

Notable Features

Forward matching booking emails
Tag messages for triage priority
Notify support inbox on match