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Keep support ops notified when merchants need conversion links

Support ops miss link-request rows marked for conversion, causing merchants to wait and risking churn. Channel alerts and direct pings get agents the conversion link fast, preventing missed follow-ups.

Keep support ops notified when merchants need conversion links

Overview

Missed conversion links slow merchant onboarding and create churn risk for support ops. This workflow pushes alerts to your merchant-conversion channel and pings the responsible rep in-thread so agents deliver links without delay, ensuring faster handoffs and zero missed follow-ups.

Notable Features

  • Alert merchant-conversion channel instantly
  • Ping responsible support rep in-thread
  • Attach conversion request details to message

Keep support ops notified when merchants need conversion links