Keep support ops informed with WhatsApp order reminders

Support agents miss service order numbers in emails, causing delayed follow-ups. Extract numbers and send templated WhatsApp reminders with order links so agents and customers have context.

Overview

Support ops risk delayed follow-ups when order numbers are buried in emails, leading to frustrated customers. This workflow extracts order numbers and sends templated WhatsApp reminders with direct links, turning inbox noise into clear, actionable reminders so agents and customers have order context and response times improve.

Notable Features

Extract order numbers from emails
Send templated WhatsApp order reminders
Attach direct order links to messages