Keep support ops from back-to-back crew session bookings

Support ops coordinators see live sessions scheduled back-to-back, creating burnout risk and coverage gaps. This adds a protected pre-session buffer so schedulers and crew avoid conflicts.

Overview

Support ops teams lose coverage and risk burnout when crew are booked back-to-back. This workflow inserts protected pre-session buffers so schedulers stop accidental double-books and coverage stays consistent. Customers report fewer scheduling conflicts and smoother handoffs between sessions.

Notable Features

Create protected pre-session blocks
Detect live coaching and fireside chats
Skip already blocked or crew slots