Keep support ops enrollment records linked to trainings

Support ops miss training links on registrations, leading to orphaned enrollments and reporting gaps. Linking registrations to trainings ensures support ops can reconcile records and produce reliable reports.

Overview

Support ops spend too much time reconciling orphaned enrollments and broken reports. This workflow ensures every registration is tied to the correct training record, eliminating orphaned enrollments and restoring report reliability. Teams report fewer manual lookups and faster reconciliation.

Notable Features

Match registrations to training records
Update enrollment status automatically
Notify support ops on mismatches