Keep support agents rebooking after no-shows

Support agents lose contact after appointment no-shows, causing referral delays and interrupted care. This workflow notifies missed clients so referral teams rebook quickly and avoid backlog.

Overview

Missed appointments create referral delays and put care continuity at risk. This workflow ensures missed clients receive immediate outreach so referral coordinators can rebook quickly, eliminating manual follow-up and reducing administrative backlog.

Notable Features

Notify clients after no-shows
Create follow-up task for referral team
Log outreach in client record